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Improving customer service and sales processes is a never-ending challenge, as your market changes continuously. Mystery shopping tells you how your customers experience your levels of service.Read more about mystery shopping
Mystery shopping specialist
Are you looking for improvements in sales, service levels and customer satisfaction in your organisation? Store Support is here to help. We are the largest research firm in the Netherlands that generates insights into and improves the experience of your customers with mystery shopping and customer research.
From a research question to growth - we support the entire process. You can use our specific research findings to start improving the customer experience straightaway. We work with a thorough research set-up, a link with the customer journey and mystery shoppers from your own target group. Our employees are impassioned professionals and are always looking for improvement. Quality, innovation and enthusiasm are the concepts that characterise Store Support.